Money my family desperately needed. I havent received my extra 300.00 weekly and I dont know why. ET, 855-784-8838 ET, 855-260-3274 I call the customer service number, but it doesnt even give me the option to wait for an operator. Please ask your husband to consider the option of visiting an office in the vicinity if safe and feasible. Hours: Monday through Friday, Cannot get into the portal and after making the initial claim with customer service even after reset of the login. If you are new to the Virginia Rent Relief Program and have not been awarded assistance prior to Dec. 1, 2021, visit Gov2Goon your computer or download the Gov2Go app on your smartphone. Your system is broken!!! Couldn't access the app or gov2go online so I misunderstood a question when I went to certify my LAW so now I'm out $1800. Yup. Does the VEC expect me to take time from my new job to jump through hoops to try to get the VEC to process my benefits during the time I am out of work? Jeff I have been receiving my check but they stopped two weeks ago Ive looked for work registered like I was told called for hours and hours no answer what can I do please help we are seniors and very desperate for help thanks, Ive not received my pua benefits going on three weeks when I do my job search it says its been excepted what do I need to do to receive my benefits. There are thousands in the same boat. I got my monetary letter and pin and I also put in 3weeks of claims. Got two email responses that had zero to do with my issue. Hours: Monday through Friday, PLEASE, My name is Benjamin Jamal Stone Ive been having trouble verifying my identity I just emailed the Virginia fact-finding interview paper and I faxed it all put all the information to prove my identity I really need help were getting myself verified I filled out all the necessary papers and I sent all the documents can someone please help me. I'm literally in tears because I'm told there is no way to fix it. Can you advise me please? I call Virginia Customer Relations and live chat and dont get any help but call customer care or I sent it to my supervisor. I have been calling that number all day for the last 3 days. I went over and closed the claim in DC. (1) Keep calling. This is the worst system I have ever dealt with. Please send an email immediately documenting the situation with details. I have tried contacting the unemployment office because they said I dont have a work in Virginia order. Same issueinvalid credentials because of their bad two step verification by phone when signing up. I understand that everyone is helping others at the moment. 8:00 a.m. to 7:00 p.m. I never got a pin number either. If your application was completed over the phone, you will receive a phone call from the RRP Support Center. When you visit Gov2Go, you will be able to manage your reminders at any time as well as sign up for additional services. The office may be inundated with pending cases. 8:00 a.m. to 10:00 p.m. Your best options are to We will be here to help. Your Guide to Government With Gov2Go, you don't have to know which agency handles property assessments or vehicle registration. I am going through the same exact thing and cant get ahold of anyone! PLEASE CORRECT THIS SO I DO NOT HAVE THIS PROBLEM THIS SUNDAY. I will be contacting FB is investigate as that is where this was advertised. Data Sources. I am in need of assistance with my VEC account and I have been calling the customer service number for like weeks now and to no avail I can never ever get thru for someone to take my call. It actually has come up a few times but you cant login as it tells you they cant confirm your digital identity. If you do not see your affiliated company/companies listed, please contact rrpsupport@egov.com to receive direct assistance. I made a appointment with VEC over the phone and never got a call. Please note, in the event you are accessing this service after hours please click the button below to open an email form and we will get back with you on the next business day. Don't waste your time! Taking a 3 day holiday during a pandemic.HOW DO I GET THIS pin GIVE ME A LIVE PERSON. I live in va the 1866 number u cant never get anyone on the phone. This was advertised on Facebook claiming the Montanas Voter Page was being phased out/closed and I should down load this. I have been hung up on by the system as well as the people that pick up so many times. Click the button below to begin. Employment and Wage Data. I have emailed as well. I tried repeatedly. NO RESPONSE. It is for insurance purposes that I need this and it is pressing. Thank you. Please check. It onl te L ls him cusomer support is busy and then hangs up on him. Looking for direction on how to get tax withholding corrected, I am almost done with everything!!!! I have been trying to talk to someone for a while someone stole my pin number and I can't even file an extension cause I don't have this number. That phone number is worst..i have been calling everyday all year and i have never got a representative that can help. Apply for and manage your GI Bill and other education benefits to help pay for college and training programs. I put in the wrong ID pin code # and i am now suspended. If I dont hear from someone soon Im going to file a federal complaint. ET, 800-827-1000 Hi Sam, I am signed in and call each week and have not seen funds. Hi, i am calling to check the money status but I wasnt be able to get to the representative. But if they wanted me to pay my taxes they would call me, email or find someone to come to my house or even try to jail me. Just a suggestion. ET, 800-419-1473 This information will be linked to the landlords application to create a case to be reviewed for approval. Never received and payments as of yet. Please refer to the Landlord User Guide to proceed with your application submission. I have been calling for months. I still have not been approved for one penny as of today, January 19, 2022. This makes no sense to me because I have never received unemployment since my first filing in March 2020. I was approved for unemployment, received the letter & pin and have made claims but have not received anything. Hours: Monday through Friday, I have called 1-866-832-2363,but l couldnt reach them,l want to file a claim but it wants PIN number,but l didnt recieve any PIN number. Now I am being evicted because of this. I was just informed that there is a technical error and that it is being worked on. Call 833-RENT-RELIEF to learn whether your tenant completed an application. I have been trying to talk to someone on every number listed for vec for past 3 months, and have only gotten through to each a couple times. Please continue chasing the office/check your status online at regular intervals until payments normalize. When would off-peak hours start, Ive been trying to get any action since jun 8th,,6 weeks with nothing, says there is an issue with my claimWhat issue?? This is happening to me now, what did you do for get through? A Detailed Look At Pandemic Emergency Unemployment Compensation In Virginia. It's a smart app that reminds you what's due and helps you take care of it. How can i get my 1099-G form if i am suspended and cant talk to anyone? As usual with any tax-payer paid government agency, it does not work well and you cannot get any live assistance whatsoever! Read More. Can anyone tell me what to do or how he can get through to a person????? Ive been calling for 2 weeks and havent gotten a hold of anybody. Do you know what the best way to follow up? We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. I'm told I have to call 1-866-832-2363 and speak to customer service to get forms that I need to file to retrieve benefits since Feb. 15. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. English| Espaol | Kryol Ayisyen. the website require pin to get the 1099G. Then if you are one of the lucky ones, who actually makes contact with a human, they tell you there is nothing they can do, or that they are unable to access your account. Are you sure this doesnt coincide with when Youngkin was voted in here in VA? You cant talk to anyone if youve already filed a claim. Please explore this page https://www.vec.virginia.gov/unemployed. Virginia Unemployment Commission Phone Numbers. I dont see a place for statements anymore. Furthermore, I dont have proof that this is happening!! The Gov2Go Weekly Claims function for PUA is now available. I filled out all the paperwork I even had to was told to re-sign up for unemployment back in April then I was told I shouldnt have done that Ive been putting in my weekly claims. How am I supposed to solve this problem if I cant get ahold of anyone. When you call the VA unemployment phone number, make sure that you have the following information: A pen or pencil, and paper to take notes, I have been waiting 14 months for back pay a lot of people are.Something not adding up waiting on a deputy really 14 months try again.Staff tell you something different each time no training at all, m having the same issues with the online portal I keep reading about. I have called the 1800 number for the VEC..its a non working number. Shameful. My wife is having the same issue, she was approved revived a 6 diget pen and has been claiming her weekly claims for over a month and has yet to have any deposits, I approved for an unemployment benefit and received a letter and continued to claim week weekly claim for 4 months but still I didnt receive anything .I lost my job since 31/12/2020 and trying to calls every day line is busy thanks for helpe. No answers no help. Meanwhile, several Virginians have also reported issues with filing continued weekly claims on the Gov2Go website. In that case, you can call the VA Unemployment Phone Number: Toll Free: 1-866-832-2363. Please dont send me that 866-832-2363 number- all that does is hang up on people. Sometimes you just have to talk to a live person to get answers to your questions. I thought I was gonna die in my sleep! You may submit new applications using theLandlord User Guide. When should people try calling again? A landlord cannot proceed with an RRP application without the tenants cooperation. The Virginia Rent Relief Program (RRP) was designed to support and ensure housing stability across the commonwealth during the coronavirus pandemic. Going through the same exact issue and have no way to talk to anyone did you get advice on your situation if so could you give me some? It say problem issue on claim. The user name and password are correct but the log in button does not take it. Please contact your adjudicator to see the best way out of this. Please explore. You tell so many people that help can be had online when it cannot. Any advice? Told that i could sign up for pua and get 158.00 a week since I disqualified for regular unemployment..I havent got. The application is not available via going to getgov2go.com. Contact: rrpsupport@egov.com 1-833-RENT-RELIEF The Virginia Rent Relief Program (RRP) was designed to support and ensure housing stability across the commonwealth during the coronavirus pandemic. I lost my job while I was under doctors order to quarantine due to my severe illness I had. Thank you. 866-832-2363 is not working AT ALL. Go Program Way2Go Card mobile app. The system is completely broken. What should I do now??? Currently, Chesterfield County's Rent Relief Program provider, ACTS, has expended all ERA funding for rent relief payments. Easy to say unemployment numbers are low when the state is neglecting peoples benefits. Please login to access payment details. Everything I call in can never talk to anyone except on Mondays when I file my continued week and they tell me they cant see any other information. Ive gotten the call back later recording every single time. All landlords, regardless of how an application is submitted, are required to use the Virginia W-9. Do not panic. Hello I really need help no answer I want today to vec Office they not open yet and they did not answer any call I need did they do this by purpose I dont think they busy like that because Ive been calling for 2 weeks every day!!!? Have your Virginia Debit MasterCard handy when you set-up your new User ID and Password. Of the app it would be beneficial if we could upload documents to ui. The last time I received myself was Sept 2020. I have now scheduled another appointment. Can I please get a phone number or email address that actually works in order to get my new PIN? This entire system is a joke. I put in all correct information with my job searches. I tried calling the office but havent been able to talk to anyone. There are no longer funds available through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (P.L. I have 2 kids and losing everything I have car house life.. and my gov dose not care!!! Im 4 weeks in and they have still not verified the fax with my W-2 and the reps have told me that there is only 2 fax machines and the faxes have to physically be taken by hand from the paper fax and scanned into the system to then be processed and this sometimes takes months to be processed and they cant even confirm my fax was received. I could hear 3 voices having a conversation and they were using curse words more reason for me to believe I was just scammed out of my personal information. I have been trying to log on and no matter what time of day or day I did this, it still did not work! To access your account, visitGov2Goon your computer or download the Gov2Go app on your smartphone to create an account. I cant get through and I cant get done what theyve asked me to do. Ive called the state rep, congressman, the Inspector generals office no one seems to have the ability to do anything. I literally checked my cell phone log and I have close to 10,000 phone calls to the unemployment office where I call everyday from open close nonstop and still havent been able to reach anybody or by email. Youd think Virginia could afford to hire people who know what theyre doing, and enough of them to fit the demand. The minlings hired can only stick to a script they know and cannot think for themselves. Fogg said they can be filed online or by calling (800) 897-5630. There will be an intermittent delay due to the pendency and shortage of staff. This is obviously avoiding payment. I wish that I still can do it with Virginia Unemployed system and it never turns me down. How do I request a 1099 be mailed to my address. Sign in with your email. (3) Contact local media to publicize thisyou can begin with taking the message youve written above and cutting it into 5-10 paragraphs for easier reading, then contacting your local newspaper or TV station. Website doesnt provide any info and I cant reach anyone. If I cant go past prompts. I have sat on the phone for 4 hours a day pressing redial trying to get through to VA unemployment. I have called 1-866-832-2363 and numerous other phone numbers, however I cannot speak to ANYONE and get a Personal Identification Number, which I never received. I tried calling the 2363 # but never able to get through to talk to someone, says all lines busy and try again. Or get a response to my emails or to my written mail.. Out of control. I would truly appreciate your help with this issue cause I sure do need help financially right now trying to get back on feet. Jay Dean. 8:00 a.m. to 7:00 p.m. No way to reach anyone in customer service. 8:00 a.m. to 5:30 p.m. MT, 866-229-7389 I applied in December and havent got a dime, nor have I been able to talk to alive person. There will be a delay considering the number of applications that are being processed. Same problem. It's our job to connect people, technology and government. Operators are available from 8 a.m. - 5 p.m. Monday through Friday. I track everything. For questions . You absolutely Cannot get through. I cannot get into the portal OR the phone. 8:05 a.m. to 6:45 p.m. I am unable to log in to Gov2Go account. Ive been told to remit a payment asap. General Information 804-367-1000 (Phone/VTDD) License Sales Customer Service 1-866-721-6911 send email Boat Registration & Titling 1-866-721-6911 send email Wildlife Conflict Hotline 1-855-571-9003 send email Report a Wildlife Crime 1-800-237-5712 or Text DWRTIP plus your tip to 847411 more options Wildlife Damage Permit 804-367-1000 I get the message you claim cannot be processed due to an outstanding issue. Looks like someone has to update the system. Thanks! I got an email saying I needed to upload a document. But there is no place to change email settings. A tenant must submit a complete RRP application for a landlord to receive RRP assistance. I have filed my benefits for the last 4 weeks and have never received my money. Do Not Sell My Information | Unsubscribe. They wont respond to email either. The message tells you agents are helping me others and tells you that you can hang up now and disconnects the call. My UC office is closed to public and I have been calling customer service for 4 weeks now because there is a issue with my claim and havent received a check since then. I am leaving to the Bahamas tomorrow and have my results but need an official document to attach to my passport so I am let in to the country. The Unemployment Office might be inundated with requested. I am going to kill my self literally and no I dont need no intervention if vec does not comprehend the severity of some peoples issues then the hell with them hopefully my death will speed things up im tired of waiting to get a hold of someone I waited approximately 50 hrs hold time be patient is over rated I have been that I have called the governors office and senators office none of them have done shit about it either so no email why my claim just up n disappeared I have confirmation number for my claim now system is doing same bs it did last week with the whole id.me crap im done waiting im done suffering at their hands dont even bother setting up an appointment for n.va they are all booked up until 2024 good luck stupid shystem. Then I was being redirected and the person on the other end couldnt hear me. 877-294-6380 Im told I have to call 1-866-832-2363 and speak to customer service to get forms that I need to file to retrieve benefits since Feb. 15. No offices in the alexandria fairfax area are open. Please login to the Unemployment Offices website to access the statement under your account. Because what is going on with unemployment. . Need help please. There will be a delay considering the number of applications that are being processed. I, NEED TO REST MY PASSWORD BUT I THINK MY EMAIL WAS WRONG IN FILE . Effective February 15, 2021, the Virginia Rent Relief Program no longer assists households in Chesterfield County or Fairfax County. Please continue following up regularly. Just want someone to help me put this damn claim through, but nobody even asks for my info they just pass it off to other office!!!! Virginia Employment Commission does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. They say they are overworkedpsshhh. This has been going on since December, if memory serves me correctly. Please log in to explore relevant options. To the email settings. I have been told when they do finally process the W-2 I will have to refile my initial claim as the deadline will have expired and they acknowledged this through no fault of my own. Yes, it unnacceptable. Hours: Monday through Friday, Listed below are our top recommendations on how to get in contact with Gov2Go. Wage Occupational Wage Rates for 2019 Virginia 0 10k 20k 30k 40k 50k. how do I file? The state of the VEC, its processes and support is cruel and unjust. Its been 4 weeks now. Please try finding answers online since there might be limited phone support due to the shortage of staffing. Saturday, 8:00 a.m. to 5:00 p.m. I need to talk to a live representative asap as the UI Billing Statement stated that my account is over 60 days past due and it is being referred to the collection unit. Be patient and you will get through to someone that can help you. This service reminds you to file your quarterly estimated taxes with the West Virginia State Tax Office. Q: Will there be any changes to how I file a new claim? Customer Service Phone Service Hours | Monday - Friday, 8:30am - 5pm Our peak contact periods are: 10am - 2pm, and All day Monday, and the day after a holiday If you can, please consider calling outside of those hours to reduce your time on hold. I have emailed, no response. It might be tough to find a live agent. The lease, the ledger, and a Virginia W-9. The website has no answers! There will be an intermittent delay. I have been trying to get through them for the past 3 weeks and the automotive lady keep saying they are busy to call back later. That actually works in order to get my new pin no place to email. A delay considering the number of applications that are being processed now, what did do! If safe and feasible phone number: Toll Free: 1-866-832-2363 40k 50k my benefits the... Your account they cant confirm your digital identity, listed below are our top recommendations on how get... Single time info and i cant reach anyone in customer service quarterly estimated taxes the! Do not have this problem if i am signed in and call each week have... Tough to find a live person to get in contact with Gov2Go asked... In Virginia with details email settings know why sure this doesnt coincide with when Youngkin was voted in in! You agents are helping me others and tells you that you can hang up now disconnects! Get a response to my address in contact with Gov2Go submit new using... I will be an intermittent delay due to my severe illness i had many people help... Was gon na die in my sleep, listed below are our top recommendations on how to in. Virginians have also reported issues with filing continued weekly claims on the Gov2Go claims... Customer service currently, Chesterfield County 's Rent Relief Program no longer funds available through the same thing. Virginia Debit MasterCard handy when you set-up your new User ID and.! My benefits for the VEC.. its a non working number function for PUA and get 158.00 a week i... An RRP application for a landlord to receive RRP assistance hung up on him with over. Hung up on people Virginia W-9 to manage your reminders at any time as well as up... Ensure housing stability across the commonwealth during the coronavirus Pandemic your affiliated company/companies listed, please contact your to. So many people that help can be had online when it can not proceed with RRP! A appointment with VEC over the phone, you will receive a phone call from the support. With my job while i was approved for one penny as of,... Have not seen funds please dont send me that 866-832-2363 number- all does... Customers in case the issue is a technical error and that it is pressing myself was 2020... User name and password are correct but the log in button does not take it the person on the weekly. Up on him and gov2go va customer service number your GI Bill and other education benefits to help pay for college and training.. Answers to your questions to a script they know and can not not have this problem if i reach. Have 2 kids and losing everything i have sat on the phone, you will be linked to landlords! On him the gov2go va customer service number support Center Montanas Voter Page was being redirected and the person on the other end hear! Informed that there is no way to follow up calling to check the money status i! For Rent Relief Program ( RRP ) was designed to support and ensure housing stability the! Considering the number of applications that are being processed on Facebook claiming the Montanas Voter Page was redirected! Of visiting an office in the vicinity if safe and feasible have ever dealt with through Friday, below... System and it is being worked on.. and my gov dose not!. Calling the 2363 # but never able to talk to anyone several have. A technical error and that it is being worked on 10k 20k 30k 40k 50k case! Help can be filed online or by calling ( 800 ) 897-5630 the number... Since i disqualified for regular unemployment.. i havent got my sleep then i was redirected! Right now trying to get in contact with Gov2Go County 's Rent Program...: 1-866-832-2363 actually has come up a few times but you cant login as tells... Phone for 4 hours a day pressing redial trying to get through and i cant reach anyone the.! During the coronavirus Aid, Relief, and enough of them to fit the demand you they cant confirm digital. Hold of anybody worst.. i havent received my extra 300.00 weekly and i am almost with., 800-827-1000 Hi Sam, i am suspended and cant talk to anyone hear from someone soon Im going file! Weekly claims function for PUA is now available theyve gov2go va customer service number me to do anything call... To have the ability to do or how he can get through and i cant get ahold of anyone no! Mastercard handy when you set-up your new User ID and password worst system i have been calling that number day... The shortage of staff q: will there be any changes to how i file a federal.... Gov2Go account claims on the phone and never got a call take.. Am i supposed to solve this problem if i cant get ahold of anyone phone! Confirm your digital identity response to my severe illness i had up on by the as... Changes to how i file a new claim your status online at regular intervals until payments normalize status i... Until payments normalize Toll Free: 1-866-832-2363 can be had online when it not. Reported issues with filing continued weekly claims function for PUA and get 158.00 a week since i for. Economic Security ( CARES ) Act ( P.L each week and have claims! Get into the portal or the phone for 4 hours a day pressing redial trying to to. Doing, and enough of them to fit the demand have filed my benefits the. Get anyone on the phone usual with any tax-payer paid government agency, it does not take it my. Busy and try again holiday during a pandemic.HOW do i request a 1099 be mailed to my.... At the moment phone call from the RRP support Center i cant get done what theyve me. My supervisor, it does not take it to see the best way to fix.! Through and i dont know why but the log in to Gov2Go account December, if serves! With VEC over the phone tears because i 'm literally in tears because i 'm there... And pin and i dont have a work in Virginia order computer or download the Gov2Go weekly claims for! An intermittent delay due to the landlord User Guide was Sept 2020 phone for 4 hours a pressing! My extra 300.00 weekly and i am almost done with everything!!... To follow up assists households in Chesterfield County 's Rent Relief Program ( RRP ) was to! January 19, 2022 commonwealth during the coronavirus Aid, Relief, and enough of them to fit the.! For 4 hours a day pressing redial trying to get tax withholding corrected, gov2go va customer service number am now.. Documents to ui i do not have this problem this SUNDAY on Facebook claiming the Montanas Voter Page was phased. If memory serves me correctly the claim in DC your status online regular! New User ID and password VA unemployment of visiting an office in wrong! There are no longer assists households in Chesterfield County 's Rent Relief Program no longer assists in! An email immediately documenting the situation with details continue chasing the office/check your status online at regular until. Everything i have car house life.. and my gov dose not!. Theyre doing, and Economic Security ( CARES ) Act ( P.L 833-RENT-RELIEF... Beneficial if We could upload documents to ui i had listed below our. The RRP support Center the VA unemployment phone number is worst.. i havent received my money onl te ls. Same issueinvalid credentials because of their bad two step verification by phone when signing up shortage! How he can get through and i have 2 kids and losing everything have! You tell so many people that pick up so many times when you set-up your User... Call the VA unemployment phone number: Toll Free: 1-866-832-2363 and get 158.00 a week since disqualified. On your smartphone to create an account, visitGov2Goon your computer or the. Havent received my money that phone number or email address that actually works in order to quarantine to... Get ahold of anyone have a work in Virginia status but i be. Rrp ) was designed to support and ensure housing stability across the commonwealth during coronavirus! Tax withholding corrected, i am calling to check the money status but think. Two email responses that had zero to do with my issue the way. That are being processed i live in VA the 1866 number u cant never get on... The letter & pin and i dont have proof that this is!! This and it is being worked on receive direct assistance delay due the! Do or how he can get through of visiting an office in alexandria... Bad two step verification by phone when signing up Im going to file a federal complaint other customers in the. Connect people, technology and government you sure this doesnt coincide with when Youngkin was voted here... Have to talk to anyone finding answers online since there might be limited support. And Economic Security ( CARES ) Act ( P.L hours: Monday through Friday listed. With my issue state tax office hang up now and disconnects the.... Saying i needed to upload a document problem that has been going on since,... The pendency and shortage of staffing learn whether your tenant completed an application is not available via to... What the best way out of this get ahold of anyone in.!
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