All of the automatically-generated reports will be saved directly to the Reporter appliance. Everything you'd think a Windows Systems Engineer would do. The software appliance is a simple, fast Windows install so you can be up-and-running quickly. I'm in the evaluation/experimentation phase right now. Your annual Reporter subscription permits use at an unlimited number of client sites served by your office, and you can run as many internal network scans, and generate as many reports as you like. We fully support the hardware and will repair or replace it, if needed, forever! That's perfectly fine by me! What is the purpose of network discovery? If youre ready for a customized one-on-one demo, use the REQUEST DEMO button below. New customers can order Reporter directly from this web site order page along with any other Network Detective module. Details: Detects and collects data from MS SQL Servers on the network. Create an account to follow your favorite communities and start taking part in conversations. I like ND, I use a lot but isn't really designed for out of the box reporting that generates sales. Network discovery refers to the process that allows all the devices including computers to be discovered in a network. A simple check of the box is all you need to create an InDoc site for any client. You can then leverage QBRs as an opportunity to offer your strategic vision. My point is helpful to support an experienced consultant, but will not generate sales from stock reports, if that's what your after. Now our customers can see what they have, what we have done to keep it going, and what is going to be needed in the near future. Parameters that can be gathered automatically are put into variables. We use the network and security modules for assessments prior to proposal and charge for those assessments. Your daily dose of tech news, in brief. With this setup, we now have 13 remote collectors setup and each one scans its own location and sends the data up the line to our central server at the data center. Switch: -sqltimeout <timeout in minutes> Details: Sets the timeout in minutes for MS SQL Server detection and collection on the network. SO MANY REASONS TO AUTOMATE YOUR ASSESSMENTS. At first RDC was not there, so we had to setup VPNs to all our clients. Install the Network Detective application. Not all the clients are the same, and your service levels may differ, too. I have experience spinning up servers, setting up firewalls, switches, routers, group policy, etc. The Network Detective Data Collector is a Windows application that performs the data collections for both the Network Assessment Module and the Security Assessment Module. As such, remote collections can be a non-intrusive way to image devices that may be located at personal residences and negate the need for travel to every location. Local collector will merge/process the info from remote collectors. During the past years our business grew and we needed a better overview over our clients and their infrastructures. This way, the script should run using remote sessions. This way we can create and monitor helpdesk tickets and create reports, which we send out to our customers once a month. This is the first product of its kind to combine the automatic collection of network and computer data, with custom-generated worksheets that tell you what additional information to collect on site. We never bothered with the 3 networks that we just mentioned as it will probably take us at least two to three days of work., Before Network Glue, network documentation was a multi-hour manual process. (If anyone has experience with this I would love to hear about it.). We'd like to get your feedback on which 4.5 feature you are most excited about. we use Domotz for the same purpose. However, if you can afford to couple ID agent with network detective it's an amazing sales tool. However, with careful consideration of the case requirements and by weighing up the benefits and potential limitations, they can certainly be an effective approach to saving time and cost on many matters. This was horrible for bandwith, but it gave us what we needed, sort of, But then Francis (Spiceworks) came along with his initial RDC setup. Setting up and running Reporter is a straight-forward process: Simply associate one of your client sites inside of Network Detective with Reporter and you're ready to schedule scans and reports for that client. Dont let stale passwords put you at risk for credential stealing. That day really shook our office and changed our life and work flow in here. Iam working for a medium sized construction company (130 workstations - mostly laptops) spread over 3 physical offices and many job sites. The wizard runs to either get information locally or across the network. So far, I have this on nearly 50 computers. I only rolled this out yesterday. Emails: online email service providers such as Outlook, Office365, Gmail, and Yahoo, as well as other email providers can all be downloaded remotely in a forensically sound manner using specialist data capture software. Network Glue gives us the context so the on-call techs can easily zone in on devices and the information they need to very quickly know whats going on., We implemented Network Glue for 3 of our clients so far, and it has already given us a lot of network insights, such as devices and connections, that we never had before. Setting up Remote Collector is incredibly easy, it took me approximately 5 to 10 minutes each to setup 6 remote sites and have those collecting data. Welcome to the Snap! Network Detective PRO Reporter Appliance Remote Data Collector (RDC) silent install NOTES: - Mind all double quotes! This process is done continuously, and the network information is kept up to date. However, if they were onsite this may not be possible, and a client may therefore be charged additional fees. You cant rely on your clients to keep track of all these changes, and anyone of these actions could create an internal security or performance issue. All of the automatically-generated reports will be saved directly to the Reporter appliance, but you also can specify whether you want the reports to be emailed to you or your client as an attachment, as a link, or uploaded into your existing Network Detective cloud storage. . ALVAREZ & MARSAL, , , and A&M are trademarks of Alvarez & Marsal Holdings, LLC. For instance, an invalid device connected to your network can be a hacker trying to access your network. The Remote Data Collector can optionally be installed via scripting through the use of command line switches. Script removes the created directory and all trace of the scan. In-person data collections often require a consultant, or team of consultants to both travel to and stay in close proximity to a clients office. The Network Glue collector detects all devices on your clients networks regardless of vendor. It covers most A/V but is still missing some. As a result I am looking for ways to decrease the total scan time andthe RDCs are one way for me toaccomplish this. I suppose if you wanted to monitor a single server you could do that with the remote collector, so it's not a question of granularity. It made us a grown-up IT service provider and gave us the ability to respond quickly and accurate to any problems or issues 24/7 365 days a year. The time you save running just one automated assessment per month for each of your clients will pay for this tool. Network Detective Network Assessments NDDC release notes How to get service list We have a new methodology of detecting A/V through the service control manager that appears to be a lot more reliable. Loved it, it made great assesment reports. It's hard to say that it pays for itself by helping you sign new clients, but it does help you perform a full and standardized assessment and gives you some reports to bastardize and use how you'd like. How many devices do you have on each RDC? Does it talks/transmits data to internal collector? Robust network discovery tools like Network Glue also come with features like network diagramming to create a visual representation of how devices are connected in your network. The ongoing updates to documentation and diagramming is what we find the most valuable. Flashback: February 28, 1954: First Color TVs Go on Sale (Read more HERE.) When data is captured remotely, there can be a quicker turnaround in preparing this for follow on processes, such as a document review/disclosure exercise. Easily rotate on-premises Active Directory passwords in IT Glue with just one click. The whole setup was easy once I had remembered to open the ports in my firewall and also having SSL I can also rest in peace that all my data is safe and secure. RapidFire Tools, Inc. Ever since 4.5 we are capable of securing the traffic on the web. The new passwords will be automatically updated in Active Directory as well, reducing human errors and time waste. On many matters, this involved the deployment of teams of experts to client locations. This is the first product of its kind to combine the automatic collection of network and computer data, with custom-generated worksheets that tell you what additional information to collect on site. Thats why Network Detective Pro gives you the power to independently manage each client on their own schedule. We cant all be artists. Additional Information This download is a self-extracting zip file and does not require installation when run on client systems. I am looking at Network Detective by RapidFire Tools as a tool to get sales and I am wondering if anyone is using it and if they would recommend it or an alternative? Overview The Network Detective Network Assessment Module is composed of the Network Detective Application, the Network Detective Data Collector which used to perform network scans as well as local computer scans, the Push Deploy Tool which is used to set-up and execute local computer scans from a centralized location on the network, and the . But someone in Spiceworld has to know of something that's at least close.Thanks in advance. And since everything I need to do to these machines after hours involves them being on, other things like patch management and anti-virus scanning happen more consistently with less impact on the user. 1117 Perimeter Center West - You can get an encrypted password using: register-device.exe -encrypt <password> - If you do not care about scripting you password, -p <plain text pwd> can be used instead of the -e option. You can even add notes, instructions, procedures and passwords to streamline servicing the issues and risks found by Network Detective Pro. The data is then automatically analyzed, filtered and can be presented in nearly 100 different reports based on what you need to know . We used to use RapidFire tools Network Detective for a few years. Network Glue diagrams make identifying and troubleshooting issues simple and efficient. To order Reporter, risk free, use the Upgrade button from within the Network Detective application or contact your account rep for more details. Its decent - worth the low cost. For an additional monthly charge, you can add a small form factor server to your subscription and get the Reporter software appliance pre-installed and ready to plug n play. Click here to learn more about How It Works. The ability to troubleshoot an acquisition where it is not working is more difficult in a remote collection scenario. I like to pull out the relevant data and dump into my own templates, but also use the included ones. We have setup some monitors for peer-to-peer software and such. There is a reliance on on-site personnel carrying out physical tasks such as connecting hard-drives and providing basic diagnostic information. As long as you have downloaded the past scans or reports from the Reporter you are cancelling, youll continue to have full access to them. - Install a master Spiceworks at our office. If you where a woman, I would have Spiced you with a kiss. In the past we used to have several different tools, but none of them was so easy. Install a Reporter scan server on your MSP network. Just keep an eye on our mailbox, Spiceworks will warn us anyway. Databases (including CRM or other structured systems): this includes accounting systems, Salesforces or other bespoke company systems. For example, any requirements for processing into a document review platform or forensic analysis. Analyze, monitor, & establish strategic roadmaps for client IT needs. The Reporter software appliance is an add-on to any other Network Detective subscription you have. The RDC option has enabled us to bring inventorying and management within a unified structure. Resource for IT Managed Services Providers, Press J to jump to the feed. You get good data in reports that can be useful. Click here to watch the webinar and get the blueprint. And if you included a server from us with your subscription, you can also return that within the same guarantee. The remote data collector has matured very nicely. Network Detective Reporter Appliance Remote Data Collector (RDC) silent install NOTES: - Mind all double quotes! - You can get an encrypted password using: register-device.exe -encrypt <password> - If you do not care about scripting you password, -p <plain text pwd> can be used instead of the -e option. FULLY AUTOMATE ONGOING REPORT GENERATION & DELIVERY WITH REPORTER. We did also try RFT but being part kaseya, with their contracts and pricing mhm.. We have just started exporting data from Domotz and push in Zabbix for our most complex networks. Its like having a skilled admin on staff dedicated to creating reports for you and your clients but at around $8.00 per day, just a fraction of what it would cost you to pay someone to do it. I'd like to introduce Jake, who is joining us as a web designer. A network discovery tool can be used to automate this process and detect or report any issues with the network. [UPDATE] : I have obfuscated the domain name from the URL links. It even discovers Active Directory environments including the AD role of each workstation and server, and automatically brings in AD users from on-premises or hybrid environments. It's easy to use when it works which is about 10% of the time. Moreover, in many dynamic networks, devices are constantly added or removed. Todays IT infrastructures in many organizations are getting too complex and massive, and manually managing these networks is next to impossible. We introduced this and we're still gathering data to make it more robust. If you do not know your account rep simply email sales at sales@rapidfiretools.com. The A&M team have performed several remote collections on a variety of matters over recent months. We even get a nice overview of all our customers RDC in the settings panel. So the on duty technician will be notified immediately when anything is wrong, even after office hours. More legacy chat applications such as Bloomberg chat have and continue to be easily acquired in a remote fashion. Then will offer a credit off of the on boarding fee if they sign an agreement. What features should a network discovery tool have? Use Network Detective to schedule the time and frequency of the scans, along with which reports you want to automatically generate. Just haven't had the time to look just yet. I set up my remote data collector to connect two networks in the same office. If they're good (ie, accurate, detailed and comprehensive), the reports themselves could be worth paying for, if you think it's worth it just for that side of things. The more documentation you have off the bat, the greater levels of service you can provide. Not only does Network Glue automatically document all network devices, but it ensures that these devices remain up to date by refreshing the network periodically. We have used Logmein Hamachi to create a virtual VPNnetwork and secure communications. The reason I have been installing the RDCs is that it decreases the scan time on the main data collector. Should the custodian not have this information, it can often be provided by a custodians company IT team but there may be pushback from a security standpoint. It was $1000.00/year and we were ok with that. Thank you chuckbales for the notification. Reporter then works together with a Remote Data Collector (RDC) - an automated data collector used to execute network and local computer scans necessary to perform Network, Security, Office 365/Exchange, SQL Server, HIPAA, and PCI assessment. Should there ever be a question raised around the tampering of a device whilst a remote collection is in process then there are forensic analysis techniques that can be applied to prove or disprove such claims. What is the best way to do this? This includes virtual components of networks for Hyper-V and VMware. I have to say that RFT ferrets out more information than Domotz for sure. They keep adding things without polishing up the previous additions. The downtime sh Hi folks, A network discovery tool helps you manage your network better and identify points of failure before they turn into actual issues. At A&M, we have extensive experience remotely collecting and preserving email accounts, cloud storage, mobile devices, computers and servers using a multitude of forensic techniques and tools. Small MSP here. Fantastic. If you have had your Connector for less than three months, we can credit you the full cost of Connector toward your purchase of a Reporter subscription. All you need is a single Reporter subscription for unlimited use, "end-to-end" automation of recurring IT Assessments for all your clients. The software appliance is a simple, fast Windows install so you can be up-and-running quickly. New devices such as printers, routers, access points and switches are also frequently added to a network. Credentials are passed into the script from a simple PHB webpage that sends out three states 0=wait, 1=OK, 2=Done. RapidFire Tools, Inc. This is installed on your workstations/laptops; it is not intended to be installed on your client or prospect sites. and show. It really isn't the kind of thing you'd want to be paying $6k per year for, year after year, when it just uses incredibly basic network protocols like ICMP, SNMP and DNS to report on networks. Data from the various scans and worksheets are automatically analyzed and seamlessly integrated into a set of PCI Compliance reports that you can brand as your own. Run Network Detective Automatically Script Sharing As an MSP, we use Network Detective to gather information about current client's network status/setup as well as potential clients to get a handle on what may need to be done. Reporter is an optional add-on to automate the ongoing scanning and report generation at individual customer sites. This is certainly relevant where devices are spread across geographies. I am a small ITconsultant, that works with other small businesses. I have a thoroughly unremarkable main-and-branch office setup, with a branch office that's running off a bonded ADSL connection - not the sort of thing you want to be running intense network scans over! Delays often occur when visas are required to access a country. I work for an IT support company based in the UK. As we slowly move out of lockdown restrictions across the world, the likelihood is that a hybrid approach to working in an office and from home will be coined as the new normal. We have already configured WSUS Server with Group Policy, But we need to push updates to clients without using group policy. Having this feature allows us to use the central server for the Portal now as well because there is not as much server usage or downtime due to the scanning. Vul Scanner Manual Deployment. That's correct, you create an adapter instance for each collector. If you need to schedule more than that you can subscribe to a second reporter. However, the wizard can be tedious to go through for every site and, we've found, not the most efficient way to run things. Speed up your onboarding process. Vote for your fa We are updating the Spiceworks Community Friday January 8th, 2010 at 6:00pm CST. Youll be surprised what SMB customer install on their corporate network. Whilst the remote data collection process can provide an efficient method of obtaining client data, there are disadvantages, or potential risks, associated with not having an expert present on-site to conduct the acquisition: There are significant benefits in performing remote collections, but it is always necessary to weigh up these against the previously discussed precautions whilst also taking time to consider to feasibility on a case by case basis. I haven't found that CyberCNS is quite the ND replacement. PERSONALLY - I found it pretty expensive for what it is and did not like the contract terms. To order Reporter, risk free, use the Upgrade button from within the Network Detective application or contact your account rep for more details. Ongoing communications that let your customers see the value theyre receiving from your managed services. The bandwidth used does not affect my location very much because I can schedule these to run at off hours, which saves my company &my client's bandwidth. We use it for one-off assessments but we formulate our own summary report to provide to the client after we have verified that findings are not false. Refer to "Initial Reporter Setup" on page 17, Reporter User Guide. Alvarez & Marsal has announced the appointment of Nicholas DeLuca as a Managing Director in the Mass Torts practice within its Disputes and Investigations (DI) group. That resource can be productively working on client issues while your Reporter is diligently performing your Network Detective assessments. I've created a new post because I didn't want to remove the original script in case anyone wants it, and because this new post includes the replacement module function that can be imported, includes comment-based help, and parameters. All of your Reporter client sites can be centrally controlled from inside your Network Detective application. Network Detective is the industry-leading IT assessment tool used by thousands of managed service providers to prospect and close new business, create new revenue-generating services, demonstrate value to customers, and streamline service delivery. IT asset management ensures that the organization makes the, Vendors play a critical role in the success of, IT Glues suggested documentation and checklists in AutotaskThere are two, Start 2023 the right way! 2023 IT Glue | All rights reserved | Privacy Policy | Terms of Service | Terms of Use | Cookies Settings | Sitemap 1.844.235.GLUE [4583]. Once the prospect becomes a customer we automate the scans with Rapid fire tools . New customers should follow the same procedure after purchasing your first module(s) and installing the Network Detective application. Oh and the computers that are on these subnets are all laptops and often move between subnets. We recently wanted to renew it since we let the old subscription lapse since we were not doing many assessments, just holding on to current clients. The Reporter annual subscription costs about $8 a day (less if you take advantage of our pre-pay discount), for unlimited use on all your client networks! New devices get attached to, and removed from, the network; software gets randomly added to different machines; trusted visitors get access to the network; employees get hired and fired. As such, all data can be proven to be accurate at the time of capture if this ever comes under scrutiny. The only internet connection is at our data center so while each location has a direct T1 connection to it, having our server try and scan over all those T1s would mean that we would never have a fully completed scan without missing devices. If you want to get a real steal, pre-pay your Reporter subscriptions for one year at just $2,500. Based on industry best practices, weve created a set of three levels of recurring IT Assessment services that you can deliver with Reporter -- each tailored to meet the needs of different types of clients. Your credit will be applied to the regular price of Reporter and cannot be combined with any special promotions or discounts. Leading global professional services firm Alvarez & Marsal (A&M) is pleased to announce the appointment of Davin Teo and Henry Chambers as joint leaders of the Disputes and Investigations practice in Asia, following on incumbent team leader Keith Williamsons mid-2022 relocation to A&M London. Frankly, if I only had a few systems to monitor from a remote location and firewalls, latency and bandwidth weren't an issue I would probably just use the server's collector to do that work. And since theres no limit to the number of scans and reports, you can do more assessments for your clients, more frequently. The Remote Collector feature has GREATLYenhanced our ability as an organization to adapt and grow using Spiceworks. Reporter eliminates the need for Connector. To install via command line, you will need your Network Detective application credentials along with the Connector ID to associate the Remote Data Collector with during the installation. It would be daunting for someone without as much Spiceworks experience. The additional functionality has allowed us to grow as an organization and we have been able to put those costs into other projects.
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