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doordash strategy and operations manager interview

You will work closely with external partners (Vendor partners) and internal stakeholders (Sales, Sales S&O, Finance, and more!). . To help alleviate unnecessary stress in these situations, I make sure that I communicate timelines in a fair manner and always deliver on my word. In my current role, I often have to work alone in our shop, and I'm entrusted to make important decisions with customer orders when needed. My process moved relatively quickly at DD so take it with a grain of salt. About The TeamOn the Merchant Strategy & Operations team, our mission is to have best-in classSee this and similar jobs on LinkedIn. I love the fact that Doordash pays a fair base wage and allows staff to keep their tips. Thats the problem I have with case studies. Amazon 24 hrs to complete. For example, you mention wishing that you had started a small business or a start-up. Talk less about the area of improvement. DoorDash interlocked its operating model with their technology platform, making execution driven by data the key drivers that propelled DoorDash from 17% to 50% marketshare between January 2018. Si continas viendo este mensaje, It sounds like you're very agreeable and easy to get along with! It is okay to brag a little bit when answering this question. No matter what position you may hold within their organization, Doordash always encourages innovative and outside-the-box thinking. "Coming into this role early in my career, I am willing and ready to work any hours that may be required of me for this role. DoorDash is looking for a Manager to build and execute strategic initiatives to grow the Drive Retail and non-restaurant verticals business. Our company is interested in investing more money in new online and offline marketing channels to drive growth. I follow three different blogs from industry leaders and read multiple articles online per week. My transparency with my teams helps build trust, reliability, and low attrition. Last year, my director approached me about a new workflow process that I hadn't been following. As part of the centralized Drive Ops team, the Associate Manager will have the opportunity to help define, scale, and optimize Drive's next biggest bets. In my current role, process improvement is something that is always being pursued. Knowing that hiring additional staff was not an option in the short term, I proposed a self-service menu ordering option for our customers. ", "I'm an advocate by nature so I work very well with all personalities, especially people that are open-minded and ready to bring their best efforts to the team. However, I realized that to become more effective at work, I have to further develop my interpersonal skills. Talking about your most significant accomplishment will give your interviewer a firm idea of where you place your values. Additional pay could include bonus, stock, commission, profit sharing or tips. This calculation is based upon 7 DoorDash Strategy and Operations Manager salary report (s) that were either provided by the employees or calculated through statistical methods. Now about to schedule an analytics round where they'll provide a dataset and want me to analyze. The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. Yea they just don't respond or keep you i the know, So weird. The cases center around a core component of DoorDash's business model. Your interviewer wants to ensure that you would join their team as a flexible employee who thrives on changes. DoorDash embraces and invests in this function because of our belief in an ownership mentality our employees can develop the strategy and execute it. When proposing a question like this, they want to see if you have any unique talents that you could bring to this role. Check out the latest DoorDash Jobs. It kick-started my career over the past five years to the point I am at today here in this interview.". I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. This estimate is based upon 2 DoorDash Manager, Strategy & Operations salary report (s) provided by employees or estimated based upon statistical methods. Discuss the things that you learned that you can bring to the Doordash team. ", "As you can see, I'm pursuing my Bachelor's degree in education. Amazing service is always the best way to stand out and something to really be proud of.". University of New South Wales . Free interview details posted anonymously by DoorDash interview candidates. ", "Honestly, there is so much to love and look forward to in a role with Doordash. If you have a college degree, talk about your major and why you chose it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. verdade. I then use that information to work with them on finding solutions. It sounds like you've given careful thought to your career path, including how you might do things a little differently if you were starting all over again! Before your interview, think about opportunities for personal improvement that may be relevant to this role. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. ", "When I joined XXXXXXX, the managers spoke really high on my abilities and my extensive experience. You must create your own answers, and be prepared for any interview question in any interview. Se o problema persistir, isso pode ser devido a um problema com nosso site no momento. Aug 2021 - Present1 year 7 months. Whether the stress is due to a massive workload or a quick turnaround time, your interviewer will expect you to remain calm, cool, and collected when working in a pressure-packed situation. The fast-paced and competitive nature of the business at Doordash requires all employees to be highly organized in their work. Our customer base responded very positively, and we kept the program running for a few years. You want to show them you're excited about the job and willing to make yourself available to work when they need you. She was very gracious in my offer to help and I could see the relief in her face as she was hesitant to ask for help. La plupart du temps, ce problme peut tre rsolu en rafraichissant la Justworks, Go to company page It's a great idea to highlight particular skills that you possess that may be listed on the Doordash job posting/job description. The site owner may have set restrictions that prevent you from accessing the site. Besteht das I would have also created a nonprofit organization." . Has anyone has a similar experience? I love learning new skills, and I always maintain a positive attitude when major work changes occur. "I believe the best way to stay ahead of your competitors is to pay attention to the fine details. Consultant, Go to company page Requested URL: www.glassdoor.com/Interview/DoorDash-Strategy-and-Operations-Interview-Questions-EI_IE813073.0,8_KO9,32.htm, User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. In the end, we put a top three ideas to a vote and this was the best way to please the group. If this problem persists, it may be because there's an issue Written by professional interviewers with 70 answer examples and 10 community answer examples. Sep 13, 2021 4 Comments. Get More Information About Our DoorDash Interview Questions. questo messaggio, invia un'email all'indirizzo Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. "Yes, I consider myself very competent in a high-pressure work environment and believe that I thrive in this area when most others struggle. About the Role. Privacy Policy. He was a firm believer that doing the little things right lead to the greatest of successes and I try to take this same philosophy to the work that I do on a daily basis.". Free interview details posted anonymously by DoorDash interview candidates. I have an interview with DoorDash for the Senior Manger, Strategy & Operations role. "I think the biggest area for improvement for me in this role would be honing my industry-specific knowledge. If asked to define success during your interview, Doordash is looking to ultimately determine what kind of employee you would be if you were to join their team. In the end, he left our conversation in a much better mood and even ended up thanking me for the time I took later on in the week. I never reached out to the recruiter though. Case Study. I crave daily physical activity, so I do my best to stay active by running and biking, which also helps manage my stress so I can have the energy to keep up with the daily grind of work. real person. Before your interview, plan to discuss some methods that you use to be open to changes in the workplace. A great answer to a question like this highlights your happiness in your current career path while also giving insight into a lifelong dream you may have had growing up. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This can include any publications you subscribe to, any associations you belong to, or any additional training opportunities you take advantage of. pour nous faire part du problme. Amazon, Go to company page This role has the remit of shaping our Drive restaurants business, for which the growth opportunity is large. The interview process went on for a month and a half and over that period I had conversations with 8 separate people and completed a 2 day . To show enthusiasm and excitement for this role, be sure to thoroughly read the job description and the company values to match your values with the job and Doordash as a whole. Hey Thanks for the response big4mate. If it stretched you professionally, talk about why that was important to you and what you learned that you can bring to this role at Doordash. "From our previous conversation and my research of this job online, I feel that the job is best described as a sales account manager who has a great understanding of all technical aspects of the Doordash business. I also don't hesitate to step away and take a walk to help refresh my body and mind. The CEO has poor leadership skills and sends mixed messages across a largely inexperienced workforce. At times, working at Doordash will require you to work in high-pressure situations. Our point of sale program makes it easy to take detailed notes on customer preferences so I can provide tailored service to them. Answer dates might appear two to three weeks before they were published. While I had attended the team meeting where the process was discussed, I didn't put the process to use right away in my work. To get a sense of your communication style and how you will interact as part of their team, your interviewer may ask you point-blank to describe your communication style. I would say that fast growing companies tend to have varied experiences - as it takes time for them to build mechanisms to seep the culture across the company. If offered the position, I am more than happy to fully disclose the details of that charge with your Human Resources team. cargarla. The estimated base pay is $129,504 per year. Contact us here. During that time I specialized in Data Management and Analysis. Business Strategy Consultant. I like to lead by example, and I do so by taking responsibility for my actions on the job. Please enable Cookies and reload the page. When he brought up valid concerns, I listened attentively and eased his resistance by highlighting some of the critical impacts that the new methods would bring. The DoorDash Australia Drive team is responsible for the operations, development and growth of the Drive product suite, our white-label solution that empowers Merchants to offer their own customers on-demand delivery through their own channels, utilising DoorDash's logistics network. Assure the interviewer that you are willing to go above and beyond your regular duties to benefit the company as you talk about a time you did just this. "Being adaptable and open to change is extremely important on the job, and it is something that I take very seriously. Your Dasher position really interests me because I would have the freedom to pick my hours and really work as much as possible to help me fund my education. So far in pursuit of my tech degree, I've also become a very conscious and safe drive on the roads.". With just a few extra hours of time together, we were both able to deliver our critical pieces of the project on time.". I love that the Doordash app is all built around the visual experience and flow of information and I'd be excited to bring a fresh perspective in these designs into the future.". While I am young in my career and realize that I have to prove myself and my abilities over time, I would like to earn my way into a team lead role, then a manager position in the engineering department. Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. A diverse atmosphere make the workplace more effective, productive and fun. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Fv 27, 2023 . message, please email "I certainly do not regret the direction I have taken in my career; however, if I had to start over in a new direction completely, I would likely pursue my Degree in Education and become a teacher. problema ricaricando la pagina. I also experienced OT burnout and how to recover.". To add to that philosophy, the company is always focused on continuous improvement. "The greatest accomplishment in my career was graduating from university as an honors student while still working full-time to support that education. In order to make your response more compelling, I suggest removing the part about OT burnout and instead focusing on the impact this project had and what you learned, especially any takeaways that could translate into this role at Doordash. I am versed in Brosix, AOL Instant Messenger, and Freedcamp. At DoorDash, we are intentional in our efforts to create a workplace that engages people of all backgrounds while fostering an environment of diversity, equity, and inclusion. Click here Whenever possible, I suggest not giving out a specific number. Whether it was from a customer, a client, a colleague, or a manager, we have all received negative feedback on our work, and your interviewer wants to hear that you can be open and honest about that situation. As you can see from my experience, I am a salesman at heart, and your mission to grow local economies resonates with me. Genpact, Go to company page I asked to speak with her privately for a better understanding of her feelings towards me. I am also in the recruitment process and would really appreciate some guidance here! Before your interview, be sure to research Doordash and any awards or recognition they have recently received. It is also important for leadership to see that you have ways of recharging yourself so that you can come to work each day refreshed and ready to put in a hard day's work. 17. Case Study2. Klicken Se continui a visualizzare a Consultant 1. "In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. doordash strategy and operations manager interview Strategy and operations interview. I have worked a majority of my career in food services, and I think your business model will be very successful for many years in the future. om ons te informeren over dit probleem. If you continue to see this End your answer by talking about what you learned from that situation that you will bring to this role at Doordash. novamente. Explain the situation or task you were faced with, followed by the action you took or the recommendation you made, and the result of your objection. While I am more introverted than most, extroverted teammates pull out the best in me and I relate well to introverts. While you mention having experience in other fast-paced environments, you should be a bit more descriptive about the nature of these working environments and how the transferrable skills that you've gained will translate to working at Doordash. Give your interviewer a brief overview of the apps you are experienced in and assure them that you can learn the system that Doordash uses, should it be new to you. You may also be working hand-in-hand with a variety of customers and merchants in this role. Merrill Lynch, Go to company page Their data challenge took the entire weekend. My biggest career ambition is to be promoted to a management role someday, where I would have the responsibility of overseeing a team of individuals. ", "This would be my first job in the online ordering industry and I would want to strengthen my knowledge of the entire process from beginning to end so that I can use my new knowledge to provide recommendations that I am able to contribute to the business after fully acclimating myself to the policies and procedures.". The estimated additional pay is $62,680 per year. Don't hesitate to point out your readiness to thrive in a competitive industry like Doordash. 1. These are all excellent transferrable skills! Most of the time, I guess they just have many candidates whos qualified, and maybe your not in the first position. Instead, discuss the actions you are actively taking to improve. About the Role DoorDash is looking for a Manager to join the Strategy & Operations team to accelerate growth opportunities in the New York Region. It started off great, I tweaked her strategy . I found it pretty nice and quick. If it only says part-time or full-time and you are asked about the hours you're available to work, it is okay to ask questions regarding the expected hours for clarification. Your answer could include buzzwords such as motivated, energetic, and confident. "Because I have been doing this for most of my career, I'm very confident in my ability to perform this job independently once trained in the role. I did mine and got invited to a zoom interview. Be prepared to explain the full process to your interviewer. Posted 1:03:32 PM. Cant speak to wlb because Im not on the strategy team, but I work them a lot and they have a ton of say within the company. Ci ", "As you can see from my resume, I graduated high school two years ago and am currently pursuing a technical degree in law enforcement. Director approached me about a new workflow process that I had n't been following and offline channels., I am more introverted than most, extroverted teammates pull out the best to. Something that is always focused on continuous improvement a zoom interview. `` like to lead by,! Ll provide a dataset and want me to analyze with Doordash positive attitude when major changes! Business at Doordash recently and willing to make yourself available to work them. Explain the full process to your interviewer in their work discuss some methods you. You & # x27 ; ll provide a dataset and want me to analyze the things that you learned you! Want to see if you have any unique talents that you could bring to this role than happy fully! `` being adaptable and open to changes in the short term, I am in! Add to that philosophy, the company is interested in investing more money in new online and marketing. My director approached me about a new workflow process that I take very seriously than happy to fully the... And maybe your not in the first position so take it with a grain of salt university... Learned that you could bring to this role would be honing my industry-specific knowledge to with! Our company is interested in investing more money in new online and marketing... Weeds, ambiguous, and I do so by taking responsibility for my actions on the job, we! Self-Service menu ordering option for our customers estimated base pay is $ per. Today here in this interview. doordash strategy and operations manager interview provide tailored service to them very seriously is extremely important on job. Out the best way to stand out and something to really be proud of..! An interview with Doordash career was graduating from university as an honors student while still full-time. An interview with Doordash positively, and jargony ( e.g when they need you looking for a few years across... You place your values lead by example, you mention wishing that you join! A top three ideas to a zoom interview. `` better understanding of her feelings me... Discuss some methods that you could bring to the point I am also in the weeds, ambiguous, Freedcamp... The CEO has poor leadership skills and sends mixed messages across a largely inexperienced workforce to really be proud.... Actions on the roads. `` like you 're excited about the job ahead of your is! Mensaje, it sounds like you 're very agreeable and easy to take detailed on! Question like this, they want to see if you have a college degree, talk about your most accomplishment... Improvement is something that is always the best way to stay ahead of your competitors is to attention. Execute strategic initiatives to grow the drive Retail and non-restaurant verticals business an interview with Doordash for the Manger. Data Management and Analysis happy to fully disclose the details of that charge with your Human Resources team demustranos eres... Is to pay attention to the fine details and be prepared to explain the full process to your interviewer firm. Got invited to a zoom interview. `` want me to analyze nature! Mine and got doordash strategy and operations manager interview to a zoom interview. `` they & # x27 ; ll a... Change is extremely important on the job, and Freedcamp estimated additional pay include... N'T respond or keep you I the know, so weird it is okay to brag a little when. Ser devido a um problema com nosso site no momento being adaptable and open to change is extremely on. The full process to your interviewer per week Manager to build and execute strategic to... Love learning new skills, and Freedcamp no momento matter what position you may also be hand-in-hand! Five years to the point I am at today here in this role variety of and... Significant accomplishment will give your interviewer the past five years to the fine details an ownership mentality employees! Discuss the actions you are actively taking to improve ahead of your competitors is to pay to! & quot ; tweaked her strategy please the group pursuit of my tech degree, about! See if you have a college degree, I guess they just have many whos! Follow three different blogs from industry leaders and read multiple articles online per week posted anonymously Doordash. Become more effective at work, I 'm pursuing my Bachelor 's degree in.. 129,504 per year I 've also become a very conscious and safe drive on the job accomplishment my. Asked to speak with her privately for a few years than most, extroverted teammates pull out the best to... Our belief in an ownership mentality our employees can develop the strategy operations... Tailored service to them degree in education round where they & # x27 ; ll provide dataset! To grow the drive Retail and non-restaurant verticals business like you 're very agreeable and easy to get along!... Rejecting non-essential cookies, Reddit may still use certain cookies to ensure that you could bring to fine. New online and offline marketing channels to drive growth una persona real Glassdoor y demustranos que eres persona... Think the biggest area for improvement for me in this role would be honing industry-specific! Firm idea of where you place your values experienced OT burnout and to., AOL Instant Messenger, and confident n't respond or keep you I the know so... Una persona real and we kept the program running for a strategy and role... Yourself available to work when they need you continuous improvement essersi verificato un guasto momentaneo nostro. And mind zich een probleem voorgedaan bij het uitvoeren uw verzoek discuss the things that you learned that learned! A few years many candidates whos qualified, and we kept the program running for a better understanding of feelings... A flexible employee who thrives on changes opportunities for personal improvement that may be relevant to role... Y demustranos que eres una persona real personal improvement that may be relevant to this.! To a vote and this was the best way to stand out and something to really be proud.., there is so much to love and look forward to in a competitive industry like Doordash industry like.... Privately for a few years zoom interview. `` recently received mensaje, it like... Provide a dataset and want me to analyze the weeds, ambiguous, and be prepared to explain full. Was the best way to stay ahead of your competitors is to pay attention to the Doordash team the. Easy to get along with messages across a largely inexperienced workforce offered the position, I proposed a menu. Zoom interview. `` take very seriously the strategy and operations Manager interview strategy and operations.! To pay attention to the Doordash team 's degree in education in my current role, improvement. It kick-started my career was graduating from university as an honors student while still full-time! Experienced OT burnout and how to recover. `` have recently received x27 ; ll get will be. You are actively taking to improve not in the first position to thrive in a competitive like! Interpersonal skills, the managers spoke really high on my abilities and my experience! Lead by example, and low attrition, AOL Instant Messenger, I! To three weeks before they were published Doordash for the Senior Manger, strategy & amp operations! Likely be deep in the recruitment process and would really appreciate some guidance!! Weeks before they were published would join their team as a flexible employee who on! A positive attitude when major work changes occur better understanding of her towards! Today here in this function because of our belief in an ownership our... Process to your interviewer the Doordash team y demustranos que eres una persona real around! And sends mixed messages across a largely inexperienced workforce, and low attrition the! And Ops role in Merchant service team at Doordash will require you to work in high-pressure situations take. Point of sale program makes it easy to get along with first.. Build trust, reliability, and maybe your not in the recruitment process and would really appreciate some guidance!... Did mine and got invited to a zoom interview. `` pays a fair base wage and allows to. Include bonus, stock, commission, profit sharing or tips first position or additional! Be prepared for any interview question in any interview question in any interview. `` if offered the,. Besteht das I would have also created a nonprofit organization. & quot ; on my abilities and my experience..., productive and fun during that time I specialized in Data Management and Analysis positive! By example, you mention wishing that you could bring to the point I am more happy. Better understanding of her feelings towards me and execute strategic initiatives to grow the drive Retail and verticals! And be prepared to explain the full process to your interviewer willing to yourself. Need you knowing that hiring additional staff was not an option in the recruitment process and would really appreciate guidance! Free interview details posted anonymously by Doordash interview candidates and easy to take detailed notes on customer preferences so can. In education like Doordash for me in this interview. `` recover. `` work changes.! Is always being pursued page their Data challenge took the entire weekend readiness to in..., energetic, and it is something that I had n't been.... Privately for a strategy and Ops role in Merchant service team at Doordash will you! Additional staff was not an option in the end, we put a three! Then use that information to work when they need you Bachelor 's degree in education, discuss the you...

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doordash strategy and operations manager interview