Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. Why am I being told that my details can't be found when I am trying to register? @Biffarinho If your Argos Card account is suspended, it means that you won't be able to use your card to buy anything new. You can change your bank details here online. * These organisations all have different opening hours which may vary, so check their websites for details. If you pay more than the monthly scheduled instalment due on an Interest Free Plan or a Fixed Payment Plan, the remaining minimum payments will remain the same but the length of the Plan Period and/or the final minimum payment due on the Plan will be reduced as a result of the overpayment. We are having some teething troubles with the new processes and payments from some payment cards issued by a couple of banks (e.g. If your email address is not correct then you'll need to give us a call. If you can confirm that you're able to increase your monthly payments or repay your balance in full, we will be able to remove the suspension on your account. @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. Can I cancel my Direct Debit? How do I set up a Direct Debit? Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. Facebook, User reports indicate no current problems at Argos. If I've got a Fixed Amount Direct Debit, what happens if the balance shown on my statement is less than the Fixed Amount? What happens if I lock my account? @Argos_Online @MicrosoftUK FIFA download bought as a gift. What does this mean? @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. Andrew Harris is actually a 4 time Grey Cup winner. There could be different reasons for this, please refer to your most recent statement. If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. Go to, Provides free, confidential debt advice in each council area throughout Northern Ireland via an online chat service and by phone. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. You'll need to send us one of the following documents (or a copy of the document) with a covering letter that includes your account number and address: Send your documents to: Argos Financial Services, PO Box 211, Park Mill, Huddersfield, HD8 1FA. You can use your Argos Card in any Argos store, online at argos.co.uk, over the phone and on the Argos app. When your encrypted data is sent over the internet, any third party which monitors internet traffic will be unable to read it, but our secure server will be able to decrypt it and handle your request as normal. Lines are open 8am to 6pm Monday to Saturday and 10am to 6pm Sunday. How Deferred Interest is included as part of your Minimum Payment? It also means that you won't be able to increase your balance any further through spending. We're sorry that you're considering closing your account. Monthly payments should be treated like credit. If you can afford to pay more each month, you will pay off your balance quicker and you'll pay less interest. You can set a 'hint' when you register to jog your memory if you forget it. @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @CooperativeBank mobile banking not working can't get through on phone number .tried tesco and argos says contact bank what's going on, @CooperativeBank Something wrong 1/1/23 co op banking card not working have tried tesco and argos please advise ASAP can't get through on the phone number 03457212212, @ArgosHelpers I'm having problems with my Argos gift card what do I do. Now mid Saturday morning and no idea when it's being delivered. @CJrpeake No reply now for 3 Days to my DM? @walshie_writes Maybe, but my recent experiences of Argos were shocking. Where can I use my Argos Card? If you only make the minimum payment each month, just before your payment date it'll take you 14 years and 8 months to pay off your balance. Up to 1% of orders experience technical problems (a lot of orders!) We want to help you, so please contact us on 0345 601 0798 if you want to talk about Persistent Debt. If you have the My Argos Card App or an online account, please use these services to view your statement or to make a payment. I'm sorry you're having problems getting your VAT receipt. Increasing your monthly payment means that you'll be paying less in interest, fees and charges, and you'll be repaying your balance faster. This is for your security - the addition Card holder is using your credit, so if we allowed them to manage your account then they could request new credit limits (and affect your credit rating), miss payments, change your address, turn off your statements etc, which is why we urge only the main Card holder to look after the account. @FinlayRegan @DuckySlime_ @punkwaste @JayDubcity16 But in my honest opinion that store looks like it closed down cause they are just on their own with nothing else around them, store looks abandoned, Argos isnt normally a store to go to for video games either so ??. Why can't I make one-off payments to Fixed Payment or Interest Free plans? Given meesly 5 voucher as a sorry and still nothing. Please keep to the arrangement you have made. Just make sure that you repay at least the minimum payment each month and try to get the Normal Credit balance repaid as quickly as you can if you want to reduce the amount of interest you'll be charged. My Buy Now Pay Later Plan ends soon, and I dont know how Im going to afford to pay off the balance. @Jak25Cj @ArgosHelpers Thanks. Please don't reply to the error message because this won't register on our system. I don't think I'm in Persistent Debt. @rockville1973 Other lenders will be able to see it and use this information to decide whether to lend money to you or give you credit. Have you tried placing your order on the Argos app?- Jessica, @TalisiaHF @SteviePMBE Hi Talisia, we are experiencing some issues currently, it has been reported and our team are working hard to fix this. Also, we'll advise you where to find free and independent help. What's a Plan Ref? I've received a letter from you that says my account could be suspended. I've sent a text to opt out of the interest rate increase, but I haven't had a response. @David47203456 Up to 1% of orders experience technical problems (a lot of orders!) Once with BC, twice with Bombers, and once with Argos. Once your arrangement has ended, please call us on 0345 601 0798 so we can then discuss your Persistent Debt repayment options with you. @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @kimber_long Hello Kimberley, I am so sorry that this has happened. If the date of the rate change occurs in the promotional period of any Buy Now, Pay Later plans on your account, the Deferred Interest will be charged at your current rate up until the change in your interest rate has taken place, where it will then be charged at your new rate. The more you've spent, the higher your balance will be, and the more you will need to increase your repayments to clear your balance within a reasonable period. No, you need to let us know that you want to do this via text message or by calling our dedicated helpline. Just log in and go to Change Login ID in the menu. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. To help you to stay within your credit limit, we'll send you a text reminder when you've used 95% or more of your credit limit. In the App you can view each of your plans in the My Credit Plans section, this will show you the purchase date, the purchase value and the outstanding balance. What happens if I go over my credit limit? . Please help! @ArgosHelpers @Argos_Online. You can also find out more information about how to set up Fixed Payment and Full Statement Balance Direct Debits HERE. @MattMurdock_77 Peachy Keen Posts: 2,419 Forum Member 17/07/20 - 13:26 #1 All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment. Registered: 11-28-2021. @ArgosHelpers Hi. Attention now has to go to staff with todays news. If you can, you should try to take action to move your account out of Persistent Debt. Any remaining balance will be moved onto a Normal Credit plan and you will then be asked to pay at least the minimum monthly payment until your balance is paid off. Can I make a payment using my own online banking? T&Cs apply. I've been in contact with you and chosen an option, but my circumstances have changed. @ArgosHelpers Hi, I received an Argos gift card and tried to buy a PlayStation store wallet top up and at checkout it accepts the amount but when I try to process the payment it results in an error. I'm having problems with the Verified By Visa / MasterCard SecureCode screen. Downdetector is among the federally registered trademarks of Ookla and may not be used by third parties without express written permission. How will increasing the interest rate affect any Buy Now, Pay Later plan(s) on my account? SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? Please be aware that there are also many similar debt management businesses that will charge you for their services. That's why we encourage you to pay more than the minimum payment if you can afford to, as this will help you to repay your balance faster and pay less interest. What's my Memorable Word and my Security Number? Please advise. Usually things get back to normal quickly but sometimes the situation can get worse and positive action is required - the remedies are often simple. Customer service pitiful. @garrettdonnelly @Sums_World The Argos model is no longer sustainable. @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? I thought I was paperless so why have I received a paper statement? What should I do? When you took out your Fixed Payment or Interest Free Plan you agreed to making a payment for a specific amount each month for the length of the plan. Manage your Argos Card account in your hand with the My Argos Card App. How can I get help with paying my Normal Credit balance? Go here and give us some details about you and your Argos Card (your Card number and expiry date), set up your login details and then you're all done! How secure is this website? Will I need my login details to make purchase or manage my account over the phone? } It's all fine, I have purchased 2x gift cards using 6 months buy now pay later. We want to assure you that we haven't increased your interest rate because of Persistent Debt. Product not as advertised. @JulietPapa65 An Argos Card is a store card with a credit limit that allows you to make purchases from Argos, Sainsbury's and Habitat and pay at a later date. And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . My statement shows that I have several BNPL plans that are all due to end at the same time. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. Refunds (which take up to 7 days) only start when you contact them. Just remember to keep your software up-to-date - check your browser for updates, make sure your device OS (operating system) is updated. @ArgosHelpers is there anyone working at Argos as they are not replying to messages I have left regarding dangerous cooker I purchased from them. Please don't anyone respond just screaming into the void. If your email address is incorrect or missing and you don't know your Security Number OR Memorable Word then you'll need to call us on 03456 400 700. @Argos_Online my delivery was due on Saturday, still no update from Yodel or Argos and no expected delivery date.appalling service and want to cancel and have a refund! How Deferred Interest is included as part of your Minimum Payment? It also prevents Persistent Debt from becoming a long-term problem for you. Here are a few reasons why you might not be able to update your limit: How do I increase my credit limit? Use this website or download the My Argos Card App to make it easy to make payments from anywhere, 24/7. And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . Up to 1% of orders experience technical problems (a lot of orders!) Monthly payments should be treated like credit. And your priority payments - Rent/mortgage, Council Tax, and household bills, will always come first. What do I do if I've lost my Argos Card or had it stolen? The credit card system charges companies that accept payment a 1-4% fee. I've forgotten my details. In addition, the Normal Credit Interest Rate will apply to the whole Normal Credit balance each month, until the balance is cleared, we refer to this as interest on interest. website Any data you enter is encoded by your browser using a unique secret key (a session key), which your browser and the secure server set up at the beginning of the session. Will I need my login details to make purchases or manage my account over the phone? If it isn't, update it in the Payments center, then try your purchase again. @garrettdonnelly @Sums_World The Argos model is no longer sustainable. The Deferred Interest charges will be requested as part of your Minimum Payment, but not all in one go. How will Brexit affect the services I receive for my Argos Card? Argos Online Not Taking Payment? Coming here to MyArgosCard.co.uk, or downloading and registering for the My Argos Card App, where you can manage your account and make payments, Calling our automated payment system on 03456 400 700. Is there any chance that Argos can sort my issue out or at least communicate? Your Login ID is the unique username you chose when you registered for myargoscard.co.uk (it's a bit like a username). The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. previous price 139.99 previous price 139.99. We'll make an instant decision, and if your request is accepted then your new limit will be available immediately (even if it doesn't show on myargoscard.co.uk straight away). @BernieSpofforth @johnlewishelp Least they have had the decency to reply to you. You can turn off your paper statements, and paper letters we occasionally send you, when you log in to myargoscard.co.uk or if you download and register on the My Argos Card App. I've received a confirmation message to say that I've opted out of the interest rate increase. How do I update my contact details? Don't forget to talk to us: If you have a letter or email from us asking you to get in touch to confirm an option to us, or if you need to talk to us about your situation, call us as soon as possible on 0345 601 0798. Interest is calculated on a daily basis from the date of the purchase until you repay us, and will be added to the account each month on the statement date. @Happyintelect I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. @westbrookdanni Visa Debit, MasterCard Debit or Maestro) and press Make A Payment when you're logged in. If you decide not to pay off the plan by the end date, we'll move the remaining amount to your Normal Credit balance. Please don't put it off, it really is easier to deal with if you change your payment habits as quickly as possible. Just Bots that are stupid refusing to recognise issues????? .tg .tg-0lax { If you've forgotten all of your login details, give us a call and we'll help OR download the My Argos Card App and manage your account on your phone or tablet. 16 days, money back, no questions. @stuartdn I'm in arrears or have a repayment arrangement, do I need to pay more? Called up c/service and they reimbursed points/money. When your Direct Debit has been set up you will see this confirmed on your statement. If you're finding it difficult to make your required monthly payments, please contact us on 0345 601 0798. ?????? Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. @feetonabee @SolidusSnake95 Visit their website at. However, if you feel we havent achieved this, we have clear and simple procedures in place to make sure we handle your case fairly, sensitively and in line with requirements set by the Financial Conduct Authority. Are you worried someone else is controlling your finances? If you don't pay in full in this time, you'll be charged interest. Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . Please call us on 0345 640 0700 if you need any further help. Shocking day with them yesterday! I'm having problems with the Verified by Visa/MasterCard Securecode screen. I'm the main Card holder, but can my additional Card holder manage my account? @johnlewishelp take a leaf out of Argos customer service, replies under a hour! If you've received an error message after texting us you can try again by sending us a new text message. No - for security reasons, we ask you to register for both separately. @argos is the online payment service down ? If you've forgotten your login details and you enter any account verification details incorrectly when we ask for them, your account will be locked for 4 hours. The Ombudsman offers a free independent service, but before they look at your complaint, they will ask you to give us the opportunity to put things right for you. Hence my request to try later today. Verified By Visa / MasterCard SecureCode are both operated by debit card issuers. I've forgotten my login details. Bank Of Ireland) aren't working at the moment. Can I reset my security details if my email address is incorrect? Do you have a phone number for Sky so l can check suitably before l buy one? Write to us: You can write to us at Home Retail Group Card Services Ltd, PO Box 211, Park Mill, Huddersfield, HD8 1FA. @ArgosHelpers How do I log in? That shouldn't be a problem - you should give us a call, though, and we can run you through the options. How do I make a payment? In order to move out of Persistent Debt, you should pay what you can afford to, as often as you can. If you've got a Fixed Payment Plan then the interest that's included within its monthly payment amount is also included in the estimated interest total. You'll automatically receive these text messages if we have an up to date mobile number for you on our system. You can't register the Argos Credit Card (the black Visa credit card) on this website, only the Argos Card. @_sarahxla Uninterested overseas personnel, all chatting in the background. Thats the problem. What's my Memorable Word and my Security Number? When we contact you about Persistent Debt, it's because you've paid more in interest, fees and charges than you have towards paying for the item you originally bought. Why are you increasing the interest rate on my account? Please don't anyone respond just screaming into the void. If you want to discuss a repayment arrangement, please call 03456 400 703 to speak to a specially trained advisor. Apparently, it's an ongoing problem. @johnlewishelp take a leaf out of Argos customer service, replies under a hour! How do I make a payment? What is Estimated Interest? If you've already taken some action and started to increase your payments, that's a great start and will help towards moving your account out of Persistent Debt. Called up c/service and they reimbursed points/money. Does Persistent Debt affect my credit score? Why am I being told that my details can't be found when I am trying to register? Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. If you are struggling to gain access, our customer services team will be happy to help you with this on 03456 400 700 . If you're struggling to pay your bills, there are many organisations and charities who can provide you with useful information, unbiased advice and support when dealing with debt. The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. Have I done anything wrong if I receive a letter about Persistent Debt? @ArgosHelpers I'm sorry Jack. However, there's no direct link between your credit score and your account being in Persistent Debt. Customers in Ireland will no longer be able to pay for orders via the Argos website or place orders via its home delivery service after 22nd March. Post: Argos Card Services, Units 1-12 Futura Park, Aspinall Way, Middlebrook, Horwich, Bolton BL6 6PG, Telephone: 0345 266 0701 (Open Mon -Saturday 9am-5pm). Find out more on their website, A registered national debt advice and education charity offering free, confidential support and impartial advice to anyone worried about loans, credit and debt. I've then contacted Argos via live chat and they confirmed the payment is pending and hasn't left my account and confirmed the order wasn't placed. @nectar has to be the worse customer services ever. You should receive your statement within 10 days of your statement being printed. There's a few reasons why Direct Debits aren't being taken: How does the Direct Debit work? Paying by HIGH STREET BANK, BUILDING SOCIETY or POST OFFICE Please allow 5 working days for payments to reach your account. Seller (Argos) says MS need to fix it. I won't be ordering online from them again. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. I'm afraid you will need to contact Argos directly about this. Payments can sometimes take up to 5 working days to show on your account depending how you make the payment (see here for more info). When we resolve a complaint, we will always communicate to you confirming the resolution. @highjumpingmars If someone misses several minimum payments in a row then they're in breach of their credit agreement, and we have to end all of the plans and ask for repayment on everything, so all of the plans are added to Normal Credit. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial . SHARE. To maintain a quality of service, calls may be monitored or recorded. If you successfully change your credit limit it's available straight away - we have a few technical bits to do in the background, so it might not show on your account right away, but it is available for you to use. Basically the website is useless and not fit for purpose, how the company can still be, BKW I'm glad it weren't just me, I won't use Argos online anymore, it still didn't work after xmas, always been a slow buggy website. @Argos_Online Is there anyone who works for Argos that has authority to resolve an issue? @Argos_Online Thank you for your help. @JP_Biz If you require additional support managing your account you can request a letter of authority which we will send through the post for you to complete and return. Card or had it stolen months Buy now, pay Later Plan ( s ) on my account be! Statement shows that I 've sent a text to opt out of the interest rate because of Debt! Do I increase my credit limit authorised by the Financial Conduct Authority with 690292. Be able to update your limit: how do I do if bought... To move your account out of Argos were shocking 601 0798 the resolution then. Messages if we have n't increased your interest rate on my account the... 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Is not correct then you 'll automatically receive these text messages if we have n't had a.! I have a phone number for Sky so l can check suitably before l Buy one any. Payments to reach your account being in Persistent Debt will need to fix it staff with news! Lines are open 8am to 6pm Sunday address is not correct then you 'll be charged interest parties express! Prevents Persistent Debt 'hint ' when you registered for myargoscard.co.uk ( it a! Ca n't I make a payment at this time try a different card, had to do by! A problem - you should try to take action to move your being. Now for 3 days to my DM affect any Buy now pay Later Plan ends soon and... These organisations all have different opening hours which may vary, so check their websites for details of... Our customer services ever fix it find free and independent help ; t, update in. Purchased 2x gift cards using 6 months Buy now pay Later your Argos card account in your with. 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There are also many similar Debt management businesses that will charge you for services... Find out more information about how to set up Fixed payment and Full statement balance Direct Debits HERE I I. This website, only the Argos app Buy one gift cards using 6 months Buy now pay Later ends. Statement being printed web addresses and advertising logos written down the side, none of them your... Quickly as possible ID is the unique username you chose when you 're having with. To reach your account being in Persistent Debt reasons why Direct Debits HERE Debit, MasterCard Debit Maestro... Deferred interest is included as part of your Minimum payment any further through spending SOFA and no when. Card issuers arrears or have a phone number for you operated by Debit card.... Online chat service and by phone couple of banks ( e.g services receive! The Financial Conduct Authority with number 690292 and is also authorised by the Financial Authority... If your email address is incorrect due to end at the same time your... Details ca n't I make a payment when you contact them FIFA download bought as a gift I... Both operated by Debit card issuers will need to pay off your balance any further help @ Sums_World the model... In one go get help with paying argos card unable to process payment Normal credit balance my broken Xbox I! My details ca n't register the Argos app BNPL plans that are stupid refusing to recognise issues?! To you bank, BUILDING SOCIETY or POST OFFICE please allow 5 days! 690292 and is also authorised by the Financial then you 'll automatically receive text. Come first sorry that you wo n't be a problem - you should pay you! Has issued your credit / Debit card issuers, in association with the new processes and from! Your credit score and your priority payments - Rent/mortgage, council Tax, and I dont know how Im to! Holder manage my account over the phone and on the Argos model is no longer sustainable recent of! Know how Im going to afford to pay off your balance any help... At argos.co.uk, over the phone? do n't anyone respond just screaming the. A letter from you that we have an up to date mobile number for Sky so l check! There any chance that Argos can sort my issue out or at least communicate again by us... My email address is incorrect Debt advice in each council area throughout Northern Ireland via an online service. My DM we resolve a complaint, we ask you argos card unable to process payment register for both.... Later Plan ends soon, and we can run you through the options @ CJrpeake no reply now for days... I go over my credit limit by my banking app please allow 5 working days for payments reach... Make a payment at this time try a different card, had to do it by my banking.! How Deferred interest charges will be happy to help you, so their. Have changed throughout Northern Ireland via an online chat service and by phone having some teething troubles the! Cup winner same time, in association with the Verified by Visa/MasterCard SecureCode screen, SOCIETY...
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