Airlineratings.com presents our independent Iberia and Iberia Express safety ratings and reviews. . But today, let's take a closer look at the Iberia airlines! Its location on this page may change next time you visit. Its not the first time Qantas has won the award: The airline was named the world's safest airline from 2014 to 2017, and in 2018, it was in the top 20 when AirlineRatingsawarded 20 airlines jointly. The cabin bag can have a maximum size of 56 cm x 40 cm x 25 cm, and the unique items, such as a briefcase or a handbag, cannot exceed 40cm x 30 cm x 15 cm. So now I have a fully paid ticket, yet the 'partner airline' I am scheduled to fly home on states that I don't have a valid ticket with them. Overall, Turkish Airlines came out on top: They offer everything you could possibly wish for, from live TV to in-flight movies and low costing Wi-Fi, said Globehunters.com. So, unless you have found the perfect deal, it may be worth it to opt for a slightly more expensive option.. SoCal Receives $1.3B for Transit and Rail Capital Projects. Then when we left Marrakesh the attendant at the check in counter forced me to check in my carry on. Copyright 2022 Consumers Unified LLC. Join our mailing list for the occasional dose of travel inspo! Something went wrong while submitting the form. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. Kirchenweg 8, CH-8008 Zricheditorial@falstaff.com. I am sharing my experience here so that you will be aware of what happens behind the scenes and think twice about purchasing a flight with them. Qantas 8. Disclosure: FlightDeck & Pilot are supported by our community. Find out more. If your baggage is lost, damaged or delayed, you may be entitled to compensation limited to about 1,220. But opting out of some of these cookies may have an effect on your browsing experience. Date of travel: April 2018 3 Thank P7893DXkarenb This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thank you! Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Colourizing Qantass first 707 delivery flight, See Passenger Reviews for Iberia and Iberia Express, Multi course meal served with alcoholic beverages, Audio/Video On Demand and noise canceling headphones provided; WiFi available on the A330, Seat pitch of 60 inch which transform into angled flat beds with 170 degree recline and massage function or on news A330 and retrofitted A340 aircraft , seats transform in to a completely flat bed, Blankets, pillows and amenity kits provided, Available on flights to destinations in Egypt, Equatorial Guinea, Israel, Nigeria, and Russia, Three course meal with choice of mains served with alcoholic beverages, Portable media players with 20 film/TV options provided, Seat pitch of 50 inch with 22 inch width and 27 inch recline and leg rests, Meals, snacks and beverages (both alcoholic and nonalcoholic) provided complimentary, Seat pitch of 34 inch with 6 inch recline; middle seat in rows of three kept free to give more space, Meals and nonalcoholic beverages provided on long haul intercontinental flights; alcohol must be purchased, Shared cabin screens or audio video on demand on the A330 and A350; WiFi also available on the A330 and A350, Seat pitch of 32 inch with 6 inch recline, Meals and nonalcoholic beverages provided on flights to Athens, Cairo, Dakar, Istanbul, Malabo, Moscow and Tel Aviv; alcohol must be purchased, No in flight entertainment unless on an A330 with audio video on demand, Seat pitch of 31 to 32 inch with 4 to 6 inch recline, Buy-on-board service for meals, snacks, and alcoholic beverages; nonalcoholic beverages are complimentary, Seat pitch of 31 inch with 4 inch recline, Baggage allowance of 1 x 23kg bag; baggage not included on express fare, Commenced service on December 14th 1927 under Compania Aerea de Transportes, Became purely domestic airline following Spanish Civil War, First airline to fly between Europe and South America after World War II in 1946, Joined the oneworld alliance in September 1999, Merged with British Airways on January 21st 2011 forming the International Airlines Group (IAG) however both fly under their own brand name and logo, Acquired British Midland International (BMI) in 2012, IAG launched Iberia Express in October 2011, which was designed to operate short and medium haul routes from Iberias Madrid hub and provide transfer feed onto Iberias long haul network. My partner and I were not able to travel because of the decease of a family member, so we asked for a refund or credit to fly after. So, they just pass the problem between themselves, and none of the customer service areas wants to take responsibility for the client's requirements. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Iberia is not bad, but they lost my luggage and put few resources into setting that right. Geoffrey Thomas, editor-in-chiefof AirlineRatings.com told CNN that these particular U.S. carriers were excluded because of incidents of allegedly intoxicated pilots onUnited,American and Delta. AirlineRatings also ranked the safest low-cost airlines, and U.S. carriers JetBlue, Frontier and Westjet made the list. She only apologized and couldn't transfer the call to the manager! Discover new places and be inspired by stories from our traveller community. Iberia, Iberia airplane accidents and other occurrences. This cookie is set by GDPR Cookie Consent plugin. TAP Air Portugal 6. Unsubscribe easily. Air New Zealand, Alaska Airlines, All Nippon Airways . Everyone throws the ball of responsibility from one to the other. Australias Qantas Airways was named the world's safest airline. If you would like to request a special meal, you can do so 24 hours in advance. The next day I called again because it had already been three days and my suitcase still hadn't arrived as promised. He said I had to call Iberia and have them 'link the ticket' so that I could actually get on the BA flight. Currently based in Madrid, International Airline Group is the third-largest commercial airline globally in terms of revenues.. Otherwise, you may have to pay an extra fee. You can Google it.". My husband and five month old had a layover at Boston LoganWe arrived at our gate an hour early and they refused to allow us on the plane, because they said we needed a ticket number for our infant who had a boarding pass and had just flown with us from NY. If you've flown with these airlines, you're most likely aware of their ridiculous departure times and absurd luggage allowance policies onboard. Eventually, the new airline plans to have five aircraft in its fleet by 2018 and add even more European cities to its route network. This year's rankings are based on more than 13 million customer survey responses, judging 356 airlines on areas like online booking and check-in processes, friendliness of airline staff, seat. Angry, disappointed, and exhausted, I had to leave the city and take a long drive to the airport, go and back! To lodge a complaint with the airline, clickhere, To lodge a complaint with the EU clickhere. Iberia Airlines reviews 81 R Rosalind Hallifax of London, GB Feb 22, 2023 5:53 am EST Overcharge while booking Yesterday I completed a booking under reference KCT0V. Skymark Airlines: World's top low-cost carrier, 4. Click here for more information about our Iberia and Iberia Express reviews and safety ratings system. Bad customer service. Complete Vacation Packing List: Remember for your next vacay! Second on the list was Japans All Nippon Airlines (ANA), with 86.26% of flights on-time, despite suffering major disruptions from very damaging typhoons in September and October 2019, said Cirium. Discover how AeroInside supports your aviation research. AirlineRatings.com has revealed its annual ranking of the safest airlines for 2022 based on different factors, including an airline's crash record, fleet age and Covid-19 safety protocols. I waited a long time in line until their representative answered me. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. These accidents happened in Iran, Turkey, Pakistan, India, and the U.S. (the U.S. incident resulted in one fatality after a person breached security and was hit and killed by the airplane as it landed). Where volunteers choose re-routing, the airline must also provide assistance if necessary, for example food, access to a telephone, hotel accommodation of one or more nights if necessary and transportation between the airport and the place of accommodation. When I got home, I saw the things I had there were broken and soiled, all the clothes and contents inside. We also use third-party cookies that help us analyze and understand how you use this website. We use cookies to make our website easier for you to use. I should note that beyond that, they didn't give me any information about what to do during this time, and they didn't provide me with essential hygienic equipment to get by until my suitcase arrived. [24] Overall, 2012 traffic figures for the airport indicated a 7.3% increase over the previous year. AirlineRatings.com rates American Airlines with a 7/7 for safety. I came out of this experience disappointed. Our content is intended to be used for general information purposes only. Oops! As the other reviews attest, this is one crummy airline. The year before, there were 86 accidents eight fatal resulting in 257 deaths. As with all low cost airlines, know what you're in for and make sure you're in the know on their luggage policies, check-ins, and delay/cancelation policies. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. My flight was with a connection from Tel Aviv via Madrid to Bogota. 3.0 21,738 reviews Legroom Seat comfort In-flight entertainment (WiFi, TV, films) Onboard Experience Customer service Value for money Cleanliness Check-in and boarding Food and beverage Airline Deals Search Iberia flights About Iberia Airline Alliance oneworld Airline Summary On January 3,OAGthe travel data and insight providerreleased its own annual ranking of the most punctual airlines. Aeroflot was named the most punctual mega airline in Europe. Aviation Data Systems Branch, AFS-620. By clicking Accept, you consent to the use of ALL the cookies. It will be the last. The cookie is used to store the user consent for the cookies in the category "Analytics". Iberia Iberia Reviews 308 Bad 1.3 iberia.com Visit this website 1.3 total Sort: Most relevant SA Salam Alaikum 2 reviews AT Dec 26, 2022 Cancels flights and after numerous Cancels flights and after numerous contacts no voucher, no money back. You also have the option to opt-out of these cookies. Travel + Leisure magazine may receive compensation for some links to products and services on this website. When it came to the safest U.S. carriers, surprisingly, Southwest Airlines faired poorly on the AirlineRatings.com list, coming in last among the U.S. carriers with just three out of seven stars. Each listed airline is currently active. I repurchased a reservation in May 2021 to travel in June 2022. The items such as medicines, baby food, baby car seats, and so on, can be essential for the passengers traveling with their babies. We had to go on a cruise to Europe with no clothes. World's Safest Airlines: Ranked by AirlineRatings.com 1: Qantas 2: Air New Zealand 3: EVA Air 4: Etihad Airways 5: Qatar Airways 6: Singapore Airlines 7: Emirates 8: Alaska Airlines 9:. They only promised the suitcase would arrive at my house in 3 days. Long story short, we used flight credits from their previous stuff ups to fly to Morocco. In addition the airline must offer you the choice between: You are entitled to care by the airline (phone call, refreshments, meal, accommodation, transportation to the place of accommodation) if the delay is: If the delay is more than five hours, and you decide not to continue your journey, you are also entitled to have your ticket reimbursed and be flown back to where you originally started your journey. Flightdeck & Pilot are supported by our community All the cookies our traveller community, 's... The things I had to go on a cruise to Europe with no clothes have them 'link the '! Waited a long time in line until their representative answered me of revenues attendant at the check in my on. My flight was with a connection from Tel Aviv via Madrid to.... 'Ve flown with these airlines, All Nippon Airways safest low-cost airlines, All clothes. Actually get on the BA flight and services on this page may change next time you visit be by! 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