Since this is BAs hub I was looking forward to an amazing lounge experience. Getting to Terminal 5 Transport links. BA uses Elemis for amenities in its lounges, lavatories on board, and amenity kits. The busy (and very hard-working) lounge staff run orders from a food-service area near the center of the lounge which is on display to guests. A nice experience and a cut above the standard business and first lounges in Heathrow. There are enough power outlets and airplane views to keep you charged and entertained at all times. A tier above the Galleries Club lounges, the Galleries First Lounges caters primarily to top-tier oneworld elite status guests, since British Airways First Class passengers can use the Concorde Room. However, they quickly gained cult status and so remain to this day. Transport links. Daniel Ross. If you're looking to have a gourmet meal, head on over to the Dining Area, featuring waiter service and private booths, as well as a brightly lit full-service bar. Cool . London Heathrow Terminal 5. For example, a vodka drinker would no doubt be happy with Ciroc. So receiving a Concorde Room card requires a lot of flying with British Airways. This provides you access to over 1,300 airport lounges in over 130 countries worldwide. Feel stress-less and rejuvenated as we ease away muscle tension and stiffness from the back, neck and shoulders. Our lounge is in the main departures area of Heathrow's Terminal 2. 4000 East Sky Harbor Boulevard. Credit Card Options for Airport Lounge Access, For rates and fees of The Platinum Card from American Express, click, For rates and fees of The Business Platinum Card from American Express, click. Im personally a big fan of ourwonderful afternoon tea, but in the Concorde Room theresa salmon starter that is particularly stunning. Click here to see a list of advertisers that we work with. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Credit Card Options for Airport Lounge Access It is unlikely that they will allow you to enter since your onward travel is in economy with another airline, but you could certainly give it a try! All images credited to Daniel Ross unless otherwise noted. As this visit was for a review, I was even more aware of my surroundings than usual. Can I use the First Class BA lounge? (six, if including the BA Arrivals Lounge). An important thing to note is that the security line at the First Wing in T5 (which leads directly into the First Lounge) is only open between 06:00 and 14:15 so if you're passing through outside of those times and have access to the First Class check-in desks, you'll have to use the regular security lines and access the First Lounge via . This highly effective facial combines revolutionary sonic cleansing to revive travel-weary skin. We have partnered with Rest Works to create Forty Winks zones in our First Lounge and The Concorde Room. In addition, as an Amazon Associate we earn from qualifying purchases. Super-lifting on the go! Those with British Airways Executive Club Silver status and/or Oneworld Sapphire status can also access British Airways Club Lounges, regardless of what fare class they are flying. Our team can present a dish as intended and we have seen the whole team, from chefs to hosts, develop their skills and pride. My opinion might be skewed, but compared to domestic US lounges, this is night and day better. Terminal 5 puts the customer in control of their travel, from the technology employed both before and during the flight experience to the flowing, flexible layout of the building. In BAs biz class. Materials are not very premium as I would have expected nice stone (marble or granite). The first floor is home to the Galleries First Lounge, the Elemis Spa and shower area, and BAs coveted Concorde Room. Opinions and recommendations are ours alone. How Do You Access a British Airways Arrivals Lounge? Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Enjoy access to non-British Airways airport lounges across the globe with Lounge Pass, no matter what airline you are flying with or cabin you are travelling in. British Airways Arrivals Lounges provide a great respite to travelers whove just completed a long-haul flight and are looking for a spot to decompress, freshen up, and grab a bite to eat before going on about their day. The lounge was busy. See our Advertiser Disclosurefor more details. Not in T3, the only lounge for BA passengers to my knowledge is the Escape lounge in Terminal 1. Qantas' Lounge at London Heathrow's Terminal 3. Having spent time living in Brazil, France, and Spain, he speaks Portuguese, French, and Spanish fluently. oneworld Emerald British Airways Premier; Location and hours. No responsibility will be taken by the bank advertiser for these comments. That said, I am sorry to hear you had a negative experience at the BA lounge! Dining room experience was nice with individual service versus the typical buffet line of the other lounges. Its not possible to prebook any of British Airways lounges. Passengers will now be able to make the most of both of those lounges for the first time since the onset of the pandemic. The terminal was by far the busiest Ive seen in all my pandemic-era flying, as was the British Airways Galleries South Lounge I visited before my flight. Bar area quite nice and I could see this area as a nice social spot around happy hours for those so inclined. See these cards below: At Upgraded Points, our absolute favorite card for airport lounge access is The Platinum Card from American Express, which includes access to not 1, but 6 different airport lounge networks including Amex Centurion Lounges, Priority Pass lounges, Plaza Premium Lounges, Escape Lounges, and Delta Sky Clubs when flying with Delta. Tag, Pool goals in Mauritius In Terminal 3, theres 1 Galleries First and 1 Galleries Club Lounge. Several fireplaces and works of art adorn the lounge and the seating areas, and reading materials are widely available. If you're flying in first class, the best way to get around this is by calling Quintessentially Lifestyle, one of the world's leading members-only concierge clubs, to reserve your spot ahead of time. In Terminal 3, which is utilized by many oneworld partners, including Qantas and American Airlines, BA also operates select short-haul flights on two-cabin planes. Nice individuals however they always seem to be focused on another task, maybe not understaff your premier lounge? We are flying BA Business class and have a 10 hr layover in LHR. British Airways has reopened the Galleries First, Galleries South Club and Arrivals lounges at Heathrow, Terminal 5. London Heathrow British Airways Terminal 5 First Lounge. Clearing security might require a boarding pass departing from the terminal. Apparently, theyre good for napping . Its age is definitely showing, especially when it comes to the tired and shabby seating which, in some cases, is quite literally falling apart at the seams. Oh and never book a cabana, has that waiting for my prostate exam vibe about the rooms. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Excellent bar but mediocre food selection. This lounge is the largest Galleries Lounge at Heathrow and has a variety of different seating areas. Advanced infusion technology and anti-ageing superactives help soothe tired eyes and smooth away fine lines. Go and try it out before you head into the lounge and discover how you can collect more Avios than ever. Furniture throughout the lounge is varied and posh. And, in light of our BA Better World commitment to a carbon neutral future, Press Reader ensures customers can access hundreds of titles at the touch of a button. I was sorely disappointed with the Gallery longe at the South end (we were turned away from the North end. Staying hydrated is key when flying. Oh yes they can. The lounge, however, has much to be desired. When was access to American Flagship First passengers at Concorde lounge ended? Is this possible do you know? ie Use it as an arrivals lounge. The offering of British Airways Arrivals Lounges is similar to what you would find in one of its Club Lounges with premium food and drink options, along with plenty of places to relax after your flight. They appear to have reopened but were fully booked for the duration of my stay. There are longer, lounger-type chairs and seating areas more suited to relaxing and reading rather than working on laptops. Dont have access? Our customers tell us that they love it, since the food is presented to them and they dont need to carry it around the lounge themselves. I publish one new video per week (hotel or flight review). For parents traveling with young children, there's a Kids Zone within the lounge. I loved it. First class lounges are reserved for those traveling first class with British Airways or one of its partners or those that have Oneworld Emerald status. Funny. . local_atm Services. Full waiter service and la carte dining are offered on a complimentary. To tell us more, it's over to the colleague who spends more time in the lounge than most, Global Lounge Manager Adrian Cole Horsing around If you are flying with British Airways through London Heathrow Airport, be sure to enter your flight details into LoungeBuddy to see which lounges you can access! Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. No legal liability is accepted. The lounge in Terminal 5A's South Concourse is massive, featuring seating for over 800 passengers. Of course British Airways has long haul arrivals after 2PM, though the purpose of these lounges is to give passengers a place to shower and freshen up before heading into the city, either to their hotel or their office. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Customers have voted British Airways staff as the best in Europe at the Skytrax 2019 . You can see the eligible Dragon Pass lounges here: https://en.dragonpass.com.cn/airports/100126#page-1. The only self-serve drinks available were small cans of a variety of sodas including Coke, Diet Coke, Sprite, and tonic waters. For more information on our advertisers, see here. Vehicles are limited for walk-up customers. Since BA eliminated first class from Toronto to Heathrow, we can no longer use the Concorde room when waiting for our connection. There was even a section of the menu dedicated to the Bloody Mary (though in my experience, this menu isnt always available). The old cinema area is now filled with lounger-type office chairs. The bread was crispy, clearly prepared made, and just left to stand. The first lounge has similar issues lack of electricity plugins. But last spring, British Airways made the decision to permanently close its Elemis Spas inside airport lounges, after the spas were temporarily closed at the beginning of the pandemic. Further to the right is primarily seating, but well start our tour by heading left first. Im particular about my coffee, and as far as lounges go, BA is among the best. *If the polish application is smudged or chipped we are unable to offer a correction service. https://www.britishairways.com/en-us/information/lounges. There are also rumours of a BA lounge opening soon in satellite C. Reception The Reception to the British Airways Club lounge at the South side of Terminal 5 Click here to see a list of advertisers that we work with. At London Heathrow Airport, the Concorde Room is located within British Airways' enormous lounge complex at Terminal 5. All the info about the lounge: location, opening hours, conditions, and facilities. All Rights Reserved. Feel recharged and energised as we knead away tired, aching muscles from the back, neck and shoulders. This site does not include all credit card companies or all available credit card offers that are on the market. This is a must-see for aviation geeks everywhere. Pre-flight eye renew! Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. The Concorde Room is only available at Londons Heathrow Airport and New Yorks JFK Airport, and can only be accessed if youre flying First Class on British Airways (one guest is welcome as well), or if you are a Gold Member of British Airways frequent flyer program Executive Club with 5,000 Tier Points. We arrived at Heathrow after an early morning international flight. Id expect to find this faucet in a sketchy public restroom, not a business class airport lounge. As I usually do, I headed left towards the windows which have the best views over the end of runway 9R/27L. Theyre located next to each other in Zone F. Back in Terminal 5, The 2 main Galleries Club Lounges (appropriately named Galleries North and Galleries South given their respective positions at the north and south ends of the terminal) are in the A Concourse. There are also several hand-sanitizer stations around the lounge. I think some people forget theyre in an airport lounge and not a bar, she said. To order, you simply scan the QR code at your seat with your smartphone to be directed to the Your Menu website. If some peace and quiet is what you're looking for, the B Satellite lounge may be your best bet. Yes, you should be able to use the British Airways lounge at Gatwick. but the general wear-and-tear was really quite appalling. Seemingly dozens of cleaning and foodservice staff could be seen hustling hard throughout my stay. Cathay Pacific Business Class London Heathrow Lounge; Rating: 8 out of 10 Video walkthrough and Image gallery by Loungeindex.com: Location: Terminal 3, Zone C, up lift Opening hours: 0830-2200 Access: First & Business Class, oneworld Emerald & Sapphire . This bonus value is an estimated valuation. Ultimate Guide to British Airways Executive Club, Cathay Pacific's SFO Lounge Expansion: An Inside Look, Lounge Lowdown: Aer Lingus Revival Lounge, Alaska Airlines-Icelandair Partnership & More, British Airways passengers flying Club World, Club Europe, and First Class, oneworld Sapphire and Emerald elites, such as AAdvantage Platinum and Executive Platinum members, British Airways passengers flying First Class, British Airways Executive Gold and Premier members, oneworld Emerald elites, such as AAdvantage Executive Platinum members, British Airways Executive Club members holding a Concorde Room Card. , you should be able to make the most of both of those for. You access a British Airways lounge at Heathrow and has a variety of including... Be happy with Ciroc we arrived at Heathrow after an early morning international flight charged and at... A boarding pass departing from the North end is among the best views over the end runway... 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